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Services > Management Consulting & Technical Assistance > Policy and Manual Development

Policy and Manual Development

We help organisations either draft new refine existing policies in alignment to changes in the business and legal environments. We help market facing organisations plan, develop, review, implement and revise policies and procedures in anticipation of a market or response to needs, opportunities or threats. This could include alignment to changes in national or sub-national government legislation. We help organisations posture and prepare for the policy changes through appropriate, matching change management interventions. The policies and procedures provide a roadmap for day-to-day operations enabling organisations run in lean, efficient and cost effective manner. The solutions ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes. Organisations require procedures manuals, training manuals, charters and other specific and instructive blueprints to engrain operational efficiency into the culture and routine. We walk with our clients through defining objectives, designing the process flows, structuring operations and ultimately documenting the procedures in manuals and translating the best practices into policies that further inculcate the practices into the organisation culture.

We have worked with civil space organisations in developing industry-wide training manual in specific sectors including oil and gas, agribusiness, child sensitive journalism among others. These interventions have helped sectors and industries to shape training and sensitisation efforts to a large extent. We have also worked organisations in this space to develop blueprints for lobbying towards legislative and policy reforms at national, subnational, sector and corporate levels. We juxtapose industry experience, client/sector specific needs and global pest practice guidelines in helping organisations develop implementable manuals that address the root causes of the issues in focus. Through a range of participatory approaches, we help design and draft policies, manuals and other blue prints that are culture/context sensitive and specific, timely, relevant and transformative. People are the driving force behind and impact bearers of policies, procedures and laws.